Steps to Request a Refund
Cancel Your Subscription First
Before requesting a refund, you must cancel your active membership to avoid future charges.
Visit the Stripe Customer Portal here: UpFlip Academy Members Portal
Follow the steps in our How to Cancel Your UpFlip Active Membership article to cancel your subscription.
Note: Canceling is required to proceed with a refund request.
Complete the Refund Request Form
Visit our Refund Request Form: UpFlip Academy Refund Request Form
Fill out the required fields.
Submit the form by clicking Submit.
Processing Timeline
If submitted within 90 days of your first payment, we’ll process your refund within 1-2 business days.
The refunded amount will appear in your account within 5-10 business days, depending on your bank or card issuer.
Verify Refund
You’ll receive a confirmation email from UpFlip once the refund is processed.
Check your bank or card statement to confirm the refund has been credited.
Important Notes
Refund Eligibility: Refunds are available for monthly, quarterly, and annual memberships within 90 days of the first payment, even if you’ve used benefits like courses or downloads.
Immediate Loss of Access: Requesting a refund will immediately end your access to all membership benefits, including courses and resources, regardless of your billing cycle.
Full Refund Only: You’ll receive a full refund if requested within 90 days. No prorated refunds are offered.
Need Help? If you don’t receive a confirmation or have issues, email [email protected] or use our live chat.
Common Questions
Why do I need to cancel my subscription first? Canceling ensures no future charges are applied, streamlining the refund process.
Can I keep access after requesting a refund? No, requesting a refund immediately terminates your membership access.
Can I get a refund after 90 days? No, refunds are only available within 90 days of the first payment.
What if I used the membership benefits? You’re still eligible for a full refund within 90 days.
How do I cancel my membership? See our How to Cancel Your UpFlip Active Membership article.