Steps to Pause Your Membership
Contact Our Support Team
Email us at [email protected] or use the live chat feature on upflip.com.
Include the following details:
Your full name
Email address linked to your UpFlip account
Request to pause your membership
Desired pause duration (if known)
Support Team Response
Our team will confirm your request within 1-2 business days.
We’ll pause your membership and notify you via email with the pause start date and any resumption details.
What Happens During a Pause
No charges will be applied during the pause period.
Your access to membership benefits (e.g., courses, downloads) may be suspended until the membership resumes.
Your account remains active, so you can resume anytime by contacting support.
Resuming Your Membership
To resume, email [email protected] or use live chat.
We’ll restart your billing and restore access within 1-2 business days.
Important Notes
Pause Limitations: The Stripe Customer Portal does not support pausing subscriptions directly. You must contact support for assistance.
Alternative to Pausing: If you prefer to end your membership, see our How to Cancel Your UpFlip Free Trial or Active Membership article.
Need Help? For urgent requests, use live chat for faster response times.
Common Questions
How long can I pause my membership? Contact support to discuss pause duration options.
Will I lose my account data? No, your account remains active during the pause.
Can I pause a free trial? Free trials cannot be paused; you can cancel instead to avoid charges.