Refund Policy
Refund Eligibility
Refunds are available for monthly, quarterly, and annual memberships.
You can request a refund even if you’ve used membership benefits, such as watching courses or downloading materials.
Refund Time Frame
Request a refund within 90 days of your first payment.
If submitted within this period, you’ll receive a full refund.
No prorated refunds are provided for partial use.
How to Request a Refund
Complete the Refund Request Form: UpFlip Academy Refund Request Form
Refunds are processed within 1-2 business days, with funds appearing in your account within 5-10 business days.
See our How to Request a Refund article for detailed steps.
Cancellation Policy
How to Cancel
Cancel your free trial or active membership via the Stripe Customer Portal: UpFlip Academy Members Portal
Choose to cancel immediately (stops access instantly) or at the end of the billing period (retains access until period ends).
See our How to Cancel Your UpFlip Free Trial or Active Membership article for step-by-step instructions.
After Cancellation
Free trials: No charges apply, and access ends immediately.
Paid memberships: Access may continue until the billing period ends if chosen.
You cannot reactivate a canceled subscription; start a new one at upflip.com.
Important Notes
Pausing Membership: To pause instead of canceling, email [email protected]. See How to Pause Your UpFlip Membership.
Need Help? Contact us at [email protected] or via live chat for assistance.
Common Questions
Can I get a refund after 90 days? No, refunds are limited to 90 days from the first payment.
What happens to my access after canceling? It depends on your cancellation choice; see the cancellation section above.
Can I pause my membership? Yes, contact support to arrange a pause.