Refund Policy
Refund Eligibility
Refunds are available for monthly, quarterly, and annual memberships.
You can request a refund even if you’ve used membership benefits, such as watching courses or downloading materials.
Refund Time Frame
Request a refund within 90 days of your first payment.
If submitted within this period, you’ll receive a full refund.
No prorated refunds are provided for partial use.
How to Request a Refund
Complete the Refund Request Form: UpFlip Academy Refund Request Form
Refunds are processed within 1-2 business days, with funds appearing in your account within 5-10 business days.
See our How to Request a Refund article for detailed steps.
Cancellation Policy
How to Cancel
Log in to your UpFlip Academy account and navigate to your billing settings: UpFlip Academy Billing Settings.
In the Subscriptions section, click the Cancel button next to your subscription.
A popup will appear asking why you are canceling. Select a reason (e.g., “No longer needed” or “Other”), provide optional feedback, and answer any additional questions.
Confirm the cancellation in the popup to finalize.
See our How to Cancel Your UpFlip Free Trial or How to Cancel Your UpFlip Academy Membership articles for step-by-step instructions.
After Cancellation
Free trials: No charges apply, and access ends immediately.
Paid memberships: Access may continue until the billing period ends if chosen.
You cannot reactivate a canceled subscription; start a new one at upflip.com.
Please Note - When you cancel your membership, your subscription may still appear as "active" in the billing settings. This is because you retain access to your membership benefits until the end of your current billing period. Rest assured, you will not be charged again after this period ends. If you have any questions, please contact our support team.
Important Notes
Pausing Membership: To pause instead of canceling, email [email protected]. See How to Pause Your UpFlip Membership.
Need Help? Contact us at [email protected] or via live chat for assistance.
Common Questions
Can I get a refund after 90 days? No, refunds are limited to 90 days from the first payment.
What happens to my access after canceling? It depends on your cancellation choice; see the cancellation section above.
Can I pause my membership? Yes, contact support to arrange a pause.